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Premium Medical Concierge

Your guiding star in medical excellence.

Forward-thinking clients rely on us with their most precious asset, their health. Delegata delivers the highest standard of evidence-based medical treatment facilitation in the UAE and abroad.

8 Years
of successful work
180+
partner clinics & hospitals
5000+
beneficial medical solutions
Comprehensive Medical Support in the UAE

A premium healthcare facilitator, tailored to you

We coordinate access to elite medical services for those who value their time, comfort and privacy, and prefer to delegate medical tasks to true professionals.

Prompt, priority access

We arrange medical services quickly, with priority access to leading physicians and facilities.

Absolute confidentiality

Careful protection of all personal and medical information, around the clock.

A hand-picked care team

Leading physicians, dedicated nurses, caregivers and premium facilities, selected for you.

Seamless logistics

Including international and intercity travel, so your focus stays solely on recovery.

Our Healthcare Partners
Complete Peace of Mind

We are your complete peace-of-mind healthcare solution

We orchestrate every detail of your medical journey with white-glove precision:

Elite Medical Matchmaking

Elite Medical Matchmaking

  • Curated selection of world-renowned specialists
  • Access to cutting-edge diagnostic & wellness technologies
  • Second opinions from global thought leaders
  • Arrangements of telemedicine (diagnose, second opinion, follow-up)
Barrier-Free Communication

Barrier-Free Communication

  • Certified medical interpretation services
  • Culturally-attuned patient advocacy
  • Discreet documentation translation
  • 24/7 multilingual support team
Comprehensive Home Care

Comprehensive Home Care

Medical Professionals
  • Vetted in-home doctors, nurses, and physiotherapists
  • Professional babysitters
Diagnostics
  • Lab tests at home
  • ECG and ultrasound services
Treatments
  • Personal medication delivery (IV drips, injections, inhalations)
  • Post-treatment recovery planning
Seamless Logistics

Seamless Logistics

  • Private medical aviation & luxury ground transport
  • Doorstep delivery of medications & medical equipment
  • Bespoke medical travel itineraries
  • Concierge coordination for all appointments
Additional Exclusive Services

Additional Exclusive Services

  • Health insurance covering top hospitals and clinics
  • Medical Visa & Immigration Consultancy
  • Luxury Recovery Retreat Coordination
  • Executive Health Program Curation
  • Family Health Legacy Planning
Mental Health Support

Mental Health Support

  • Discounted teleconsultations from top psychologists
  • Confidential therapy sessions
  • 24/7 crisis support hotline
30% Discount Available
Health Insurance Arrangements

Health Insurance Arrangements

  • Personalized insurance plan consultation
  • Access to premium healthcare networks
  • International coverage options
  • Claims assistance and support
  • Direct billing with top hospitals
← Scroll, drag or swipe to explore →
Elite Medical Matchmaking

Elite Medical Matchmaking

  • Curated selection of world-renowned specialists
  • Access to cutting-edge diagnostic & wellness technologies
  • Second opinions from global thought leaders
  • Arrangements of telemedicine (diagnose, second opinion, follow-up)
Barrier-Free Communication

Barrier-Free Communication

  • Certified medical interpretation services
  • Culturally-attuned patient advocacy
  • Discreet documentation translation
  • 24/7 multilingual support team
Comprehensive Home Care

Comprehensive Home Care

Medical Professionals
  • Vetted in-home doctors, nurses, and physiotherapists
  • Professional babysitters
Diagnostics
  • Lab tests at home
  • ECG and ultrasound services
Treatments
  • Personal medication delivery (IV drips, injections, inhalations)
  • Post-treatment recovery planning
Seamless Logistics

Seamless Logistics

  • Private medical aviation & luxury ground transport
  • Doorstep delivery of medications & medical equipment
  • Bespoke medical travel itineraries
  • Concierge coordination for all appointments
Additional Exclusive Services

Additional Exclusive Services

  • Health insurance covering top hospitals and clinics
  • Medical Visa & Immigration Consultancy
  • Luxury Recovery Retreat Coordination
  • Executive Health Program Curation
  • Family Health Legacy Planning
Mental Health Support

Mental Health Support

  • Discounted teleconsultations from top psychologists
  • Confidential therapy sessions
  • 24/7 crisis support hotline
30% Discount Available
Health Insurance Arrangements

Health Insurance Arrangements

  • Personalized insurance plan consultation
  • Access to premium healthcare networks
  • International coverage options
  • Claims assistance and support
  • Direct billing with top hospitals
Medical Family Office

Premium service, three levels

Every inclusion, side by side. Choose the level of care that fits your family.

FeaturesEssentialSelect Most PopularLegacy
Designed forIndividual clientsComplex or long-term medical needs
Health StrategyAnnual health plan with defined prioritiesLong-term medical strategy (5+ years)
Access to Expert PhysiciansPriority accessUltra-priority, global access
Doctor Appointment GuaranteeWithin 72 hoursWithin 24–36 hours
Telemedicine
Medical Concierge White-glove
Medical Records Management incl. travel medical dossier
Patient Guardianship
Medical Will Set-Up Assistance✕
Longevity Consultation✕ Extended
Annual Check-Up & Cancer ScreeningBasicFunctional + Longevity
Dental Check-Up & Professional Hygiene1 per year4 per year
Pharmacogenetic Testing✕
International Second Opinion1 / yearUnlimited
24/7 Emergency Navigation✕
Pediatric Medical Support✕
Home Medical Infrastructure✕
Access to Events & Retreats✕ Exclusive
Executive Medical Advisory Board Access✕ Full access
Personal Health Advocate AvailabilityBusiness hoursUnlimited, 24/7
Price (Annually)AED 50,000On request
Choose PlanChoose Plan

Essential

Individual clients

Designed forIndividual clients
Health StrategyAnnual health plan with defined priorities
Access to Expert PhysiciansPriority access
Doctor Appointment GuaranteeWithin 72 hours
TelemedicineIncluded
Medical ConciergeIncluded
Medical Records ManagementIncluded
Patient GuardianshipIncluded
Medical Will Set-Up AssistanceNot included
Longevity ConsultationNot included
Annual Check-Up & Cancer ScreeningBasic
Dental Check-Up & Professional Hygiene1 per year
Pharmacogenetic TestingNot included
International Second Opinion1 / year
24/7 Emergency NavigationNot included
Pediatric Medical SupportNot included
Home Medical InfrastructureNot included
Access to Events & RetreatsNot included
Executive Medical Advisory Board AccessNot included
Personal Health Advocate AvailabilityBusiness hours
AED 50,000
Choose Plan
Designed forFamilies with children or elderly parents
Health StrategyAdvanced, personalised health strategy
Access to Expert PhysiciansVIP access
Doctor Appointment GuaranteeWithin 48 hours
TelemedicineIncluded
Medical ConciergeIncluded
Medical Records ManagementIncluded
Patient GuardianshipIncluded
Medical Will Set-Up AssistanceIncluded
Longevity ConsultationIncluded
Annual Check-Up & Cancer ScreeningExtended
Dental Check-Up & Professional Hygiene2 per year
Pharmacogenetic TestingIncluded
International Second Opinion2 / year
24/7 Emergency NavigationNot included
Pediatric Medical SupportIncluded
Home Medical Infrastructure(upon request)
Access to Events & RetreatsPriority
Executive Medical Advisory Board AccessNot included
Personal Health Advocate AvailabilityExtended hours
AED 85,000
Choose Plan

Legacy

Complex or long-term medical needs

Designed forComplex or long-term medical needs
Health StrategyLong-term medical strategy (5+ years)
Access to Expert PhysiciansUltra-priority, global access
Doctor Appointment GuaranteeWithin 24–36 hours
TelemedicineIncluded
Medical ConciergeWhite-glove
Medical Records Managementincl. travel medical dossier
Patient GuardianshipIncluded
Medical Will Set-Up AssistanceIncluded
Longevity ConsultationExtended
Annual Check-Up & Cancer ScreeningFunctional + Longevity
Dental Check-Up & Professional Hygiene4 per year
Pharmacogenetic TestingIncluded
International Second OpinionUnlimited
24/7 Emergency NavigationIncluded
Pediatric Medical SupportIncluded
Home Medical InfrastructureIncluded
Access to Events & RetreatsExclusive
Executive Medical Advisory Board AccessFull access
Personal Health Advocate AvailabilityUnlimited, 24/7
On request
Why Delegata

How is Delegata different?

Not a clinic. Not an app. Your private medical office, a rare category of one.

 Medical Family OfficeHospital VIP LoungesHome Healthcare ProvidersMedical Tourism Agencies
Physician-Agnostic Curation✓ Best 5 world-class experts, any hospitalOwn staff onlyAssigned care teamVolume-driven networks
Zero Clinical Liability on Client✓ Coordination only, physicians bear liabilityHospital bears liabilityFull clinical exposureFacilitation model
No NABIDH Record Creation✓ Your data private by defaultMandatory reportingMandatory reportingPartial, depends on partner
Global Access (Cross-Border)✓ Georgia, Israel, South Korea, USA & moreDubai onlyPrimarily DubaiVolume tourism only
24/7 Multilingual Personal Advocacy✓ AR / EN / RU always-on dedicated navigatorBusiness hoursOn-call rotaCase manager only
Independent of Hospital Revenue Interests✓ Advice unbiased by referral feesOwn roster onlyPartner networkCommission-driven
Multi-Generational Family Health Strategy✓ 5+ year health legacy planningPer-visit basisOngoing care onlySingle-episode focus
Physician-Agnostic Curation
✓ Best 5 world-class experts, any hospital
Hospital VIP LoungesOwn staff only
Home Healthcare ProvidersAssigned care team
Medical Tourism AgenciesVolume-driven networks
Zero Clinical Liability on Client
✓ Coordination only, physicians bear liability
Hospital VIP LoungesHospital bears liability
Home Healthcare ProvidersFull clinical exposure
Medical Tourism AgenciesFacilitation model
No NABIDH Record Creation
✓ Your data private by default
Hospital VIP LoungesMandatory reporting
Home Healthcare ProvidersMandatory reporting
Medical Tourism AgenciesPartial, depends on partner
Global Access (Cross-Border)
✓ Georgia, Israel, South Korea, USA & more
Hospital VIP LoungesDubai only
Home Healthcare ProvidersPrimarily Dubai
Medical Tourism AgenciesVolume tourism only
24/7 Multilingual Personal Advocacy
✓ AR / EN / RU always-on dedicated navigator
Hospital VIP LoungesBusiness hours
Home Healthcare ProvidersOn-call rota
Medical Tourism AgenciesCase manager only
Independent of Hospital Revenue Interests
✓ Advice unbiased by referral fees
Hospital VIP LoungesOwn roster only
Home Healthcare ProvidersPartner network
Medical Tourism AgenciesCommission-driven
Multi-Generational Family Health Strategy
✓ 5+ year health legacy planning
Hospital VIP LoungesPer-visit basis
Home Healthcare ProvidersOngoing care only
Medical Tourism AgenciesSingle-episode focus
Our Team

Dedicated professionals committed to your wellbeing

Madina Khadartseva

Founder & CEO, PhD, Radiologist, Oncologist

10 years of clinical experience in radiology, oncology, telemedicine and medical research.

Mohamed Ali Vouada

CDTO, General Practitioner, Surgeon

7 years creating telemedicine companies and 14 years of clinical practice.

Vasily Levchikov

COO

12 years of experience managing the production processes of medical companies.

Vazgen Vardanyan

Medical Rehabilitation Expert

Doctor of medical rehabilitation and applied kinesiology. 15 years of clinical experience.

Patient Stories

Trusted by clients who value the very best

Excellent
★★★★★
Based on 25 reviews
Google
A
Alisa A.
9 months ago
★★★★★

Living in Dubai for many years I couldn’t imagine I would still need advice or support regarding medical services here. Yet to my surprise I found the best concierge service with Madina Khadartseva being extremely helpful and professional in selecting Doctors specifically to meet my needs and address my issues. The problem in Dubai is that the Doctors and their years of experience are not traceable enough which leaves you with a lot of beautifully designed clinics and hospitals but plenty of questions regarding who you can trust your health and your children’s wellbeing as well. I have already found 5 doctors following Madina’s recommendation both for myself and my kids to who we keep returning for general checkups and follow ups. All of them showed a holistic approach to our concerns and not just a one time treatment mindset which made me feel very secure.

D
Diana K.
11 months ago
★★★★★

Delegata is absolutely amazing! Huge thanks to Madina for her incredible help in finding top-notch doctors. Moving to a new city is never easy, especially when it comes to healthcare, but Delegata always connects you with the best specialists out there. I’m so grateful for their care and professionalism!

N
Nastya Z.
6 months ago
★★★★★

the most careful service ever! always recommend to my friends! thank you Zalina for your kindness and prompt answers and choosing the best doctors, you are our angel of health!

A
Ajmal I.
a year ago
★★★★★

I entrusted Delegata with my wife’s skin concerns, and they exceeded our expectations. They helped us book the appointment seamlessly and followed up with great care. Although we arrived 1.5 hours late, Dr. Madina went out of her way to ensure we could still see the doctor — which we truly appreciated. We were very happy with the level of service and professionalism. Now, we’re consulting them again for my son’s overpronation (flat feet), and I feel confident we’ll receive the same excellent support. Highly recommend Delegata and Dr. Madina for anyone seeking attentive and effective care.

D
Dzera G.
2 years ago
★★★★★

I recently used Delegata concierge services for a doctor search, I needed a breast radiologist for my yearly checkup and I couldn't be happier with the experience I’ve had. From start to finish, the process was seamless and professional. The customer service , especially Dr. Madina, who is the the CEO of Delegata was incredibly helpful and responsive, and beyond sweet, taking the time to understand my needs and preferences in such a short notice. She provided me with excellent option for specialist in Dubai and I highly recommended the doctor she referred me to. The referral I chose turned out to be an outstanding fit. The doctor was knowledgeable, compassionate, and attentive, and I felt confident in the care I received. I appreciated that Dr. Madina followed up to ensure I was satisfied with my choice. Overall, I highly recommend Delegata to anyone looking for a reliable and efficient doctor referral service. They made a potentially stressful process easy and reassuring. Thank you, for your excellent service!!! If I could I’ll give 10 stars.

Common questions

What people ask before they call us

What is a Medical Family Office?

A Medical Family Office is a private, physician-led service that manages a family’s health the way a family office manages its finances. Delegata holds your medical history, chooses the right specialist for each question, books and attends the appointments, keeps the records in one place and stays reachable between them.

Is Delegata a hospital or a clinic?

No. Delegata is an independent medical concierge and facilitator based in Dubai. The treating physicians at our partner hospitals carry clinical responsibility for your care; Delegata carries the coordination, the second opinions, the logistics and the advocacy around it.

Who does Delegata work with?

Private clients and their families, mostly Russian-speaking, based in the UAE, Russia, the CIS and the wider Gulf. Some come for a single procedure abroad, others for year-round stewardship of a family’s health. We work in English, Russian and Arabic.

What does it cost to start?

A 30-minute physician consultation starts at AED 300 and is credited toward your arrangement fee if you proceed. Annual membership is AED 50,000 for Essential and AED 85,000 for Select; Legacy is priced on request. Hospital and treatment costs are always billed separately and quoted in writing first.

Which countries do you arrange treatment in?

Four: the UAE, Georgia, Turkey and Switzerland. Each is chosen for something specific: premium hospital medicine in the UAE, excellent value and Russian-speaking doctors in Georgia, surgical specialisms in Turkey, and discreet residential mental health and addiction care in Switzerland.

Do you take a commission from hospitals?

No. Delegata is physician-agnostic and is paid by the client, not by hospitals. That is the whole point of the model: recommendations are not shaped by who pays a referral fee, so you get the surgeon who fits the case rather than the one on somebody’s roster.

Would you like to learn more?

Learn how we collaborate with leading healthcare providers to deliver better outcomes, and how a Delegata concierge can support your family.