Essential
Individual clients
Forward-thinking clients rely on us with their most precious asset, their health. Delegata delivers the highest standard of evidence-based medical treatment facilitation in the UAE and abroad.
We coordinate access to elite medical services for those who value their time, comfort and privacy, and prefer to delegate medical tasks to true professionals.
We arrange medical services quickly, with priority access to leading physicians and facilities.
Careful protection of all personal and medical information, around the clock.
Leading physicians, dedicated nurses, caregivers and premium facilities, selected for you.
Including international and intercity travel, so your focus stays solely on recovery.
We curate the right surgeon, clinic and city for your case, then coordinate everything end-to-end.
World-class care at a fraction of the cost, with native Russian-speaking specialists, ideal in summer.
Explore GeorgiaIstanbul’s finest surgeons, including the hair-transplant capital and a new dedicated Delegata partner hospital.
Explore TurkeyOur home base: premium medicine, world-leading hospitals and luxury recovery, perfect in winter.
Explore UAEDiscreet residential care for mental health and addiction, on Lake Zurich.
Explore Switzerland
Al Zahra Hospital
Clemenceau Medical
Fakeeh University Hospital
Hisar Intercontinental
Medcare
Mediclinic
Quirónsalud
Tarabichi Medical Center
American Hospital
Aeon Hospital
Acıbadem
The Kusnacht Practice
Al Zahra Hospital
Clemenceau Medical
Fakeeh University Hospital
Hisar Intercontinental
Medcare
Mediclinic
Quirónsalud
Tarabichi Medical Center
American Hospital
Aeon Hospital
Acıbadem
The Kusnacht PracticeWe orchestrate every detail of your medical journey with white-glove precision:
Every inclusion, side by side. Choose the level of care that fits your family.
| Features | Essential | Select Most Popular | Legacy |
|---|---|---|---|
| Designed for | Individual clients | Families with children or elderly parents | Complex or long-term medical needs |
| Health Strategy | Annual health plan with defined priorities | Advanced, personalised health strategy | Long-term medical strategy (5+ years) |
| Access to Expert Physicians | Priority access | VIP access | Ultra-priority, global access |
| Doctor Appointment Guarantee | Within 72 hours | Within 48 hours | Within 24–36 hours |
| Telemedicine | |||
| Medical Concierge | White-glove | ||
| Medical Records Management | incl. travel medical dossier | ||
| Patient Guardianship | |||
| Medical Will Set-Up Assistance | ✕ | ||
| Longevity Consultation | ✕ | Extended | |
| Annual Check-Up & Cancer Screening | Basic | Extended | Functional + Longevity |
| Dental Check-Up & Professional Hygiene | 1 per year | 2 per year | 4 per year |
| Pharmacogenetic Testing | ✕ | ||
| International Second Opinion | 1 / year | 2 / year | Unlimited |
| 24/7 Emergency Navigation | ✕ | ✕ | |
| Pediatric Medical Support | ✕ | ||
| Home Medical Infrastructure | ✕ | (upon request) | |
| Access to Events & Retreats | ✕ | Priority | Exclusive |
| Executive Medical Advisory Board Access | ✕ | ✕ | Full access |
| Personal Health Advocate Availability | Business hours | Extended hours | Unlimited, 24/7 |
| Price (Annually) | AED 50,000 | AED 85,000 | On request |
| Choose Plan | Choose Plan | Choose Plan |
Individual clients
Families with children or elderly parents
Complex or long-term medical needs
Not a clinic. Not an app. Your private medical office, a rare category of one.
| Hospital VIP Lounges | Home Healthcare Providers | Medical Tourism Agencies | ||
|---|---|---|---|---|
| Physician-Agnostic Curation | ✓ Best 5 world-class experts, any hospital | Own staff only | Assigned care team | Volume-driven networks |
| Zero Clinical Liability on Client | ✓ Coordination only, physicians bear liability | Hospital bears liability | Full clinical exposure | Facilitation model |
| No NABIDH Record Creation | ✓ Your data private by default | Mandatory reporting | Mandatory reporting | Partial, depends on partner |
| Global Access (Cross-Border) | ✓ Georgia, Israel, South Korea, USA & more | Dubai only | Primarily Dubai | Volume tourism only |
| 24/7 Multilingual Personal Advocacy | ✓ AR / EN / RU always-on dedicated navigator | Business hours | On-call rota | Case manager only |
| Independent of Hospital Revenue Interests | ✓ Advice unbiased by referral fees | Own roster only | Partner network | Commission-driven |
| Multi-Generational Family Health Strategy | ✓ 5+ year health legacy planning | Per-visit basis | Ongoing care only | Single-episode focus |
Living in Dubai for many years I couldn’t imagine I would still need advice or support regarding medical services here. Yet to my surprise I found the best concierge service with Madina Khadartseva being extremely helpful and professional in selecting Doctors specifically to meet my needs and address my issues. The problem in Dubai is that the Doctors and their years of experience are not traceable enough which leaves you with a lot of beautifully designed clinics and hospitals but plenty of questions regarding who you can trust your health and your children’s wellbeing as well. I have already found 5 doctors following Madina’s recommendation both for myself and my kids to who we keep returning for general checkups and follow ups. All of them showed a holistic approach to our concerns and not just a one time treatment mindset which made me feel very secure.
Delegata is absolutely amazing! Huge thanks to Madina for her incredible help in finding top-notch doctors. Moving to a new city is never easy, especially when it comes to healthcare, but Delegata always connects you with the best specialists out there. I’m so grateful for their care and professionalism!
the most careful service ever! always recommend to my friends! thank you Zalina for your kindness and prompt answers and choosing the best doctors, you are our angel of health!
I entrusted Delegata with my wife’s skin concerns, and they exceeded our expectations. They helped us book the appointment seamlessly and followed up with great care. Although we arrived 1.5 hours late, Dr. Madina went out of her way to ensure we could still see the doctor — which we truly appreciated. We were very happy with the level of service and professionalism. Now, we’re consulting them again for my son’s overpronation (flat feet), and I feel confident we’ll receive the same excellent support. Highly recommend Delegata and Dr. Madina for anyone seeking attentive and effective care.
I recently used Delegata concierge services for a doctor search, I needed a breast radiologist for my yearly checkup and I couldn't be happier with the experience I’ve had. From start to finish, the process was seamless and professional. The customer service , especially Dr. Madina, who is the the CEO of Delegata was incredibly helpful and responsive, and beyond sweet, taking the time to understand my needs and preferences in such a short notice. She provided me with excellent option for specialist in Dubai and I highly recommended the doctor she referred me to. The referral I chose turned out to be an outstanding fit. The doctor was knowledgeable, compassionate, and attentive, and I felt confident in the care I received. I appreciated that Dr. Madina followed up to ensure I was satisfied with my choice. Overall, I highly recommend Delegata to anyone looking for a reliable and efficient doctor referral service. They made a potentially stressful process easy and reassuring. Thank you, for your excellent service!!! If I could I’ll give 10 stars.
A Medical Family Office is a private, physician-led service that manages a family’s health the way a family office manages its finances. Delegata holds your medical history, chooses the right specialist for each question, books and attends the appointments, keeps the records in one place and stays reachable between them.
No. Delegata is an independent medical concierge and facilitator based in Dubai. The treating physicians at our partner hospitals carry clinical responsibility for your care; Delegata carries the coordination, the second opinions, the logistics and the advocacy around it.
Private clients and their families, mostly Russian-speaking, based in the UAE, Russia, the CIS and the wider Gulf. Some come for a single procedure abroad, others for year-round stewardship of a family’s health. We work in English, Russian and Arabic.
A 30-minute physician consultation starts at AED 300 and is credited toward your arrangement fee if you proceed. Annual membership is AED 50,000 for Essential and AED 85,000 for Select; Legacy is priced on request. Hospital and treatment costs are always billed separately and quoted in writing first.
Four: the UAE, Georgia, Turkey and Switzerland. Each is chosen for something specific: premium hospital medicine in the UAE, excellent value and Russian-speaking doctors in Georgia, surgical specialisms in Turkey, and discreet residential mental health and addiction care in Switzerland.
No. Delegata is physician-agnostic and is paid by the client, not by hospitals. That is the whole point of the model: recommendations are not shaped by who pays a referral fee, so you get the surgeon who fits the case rather than the one on somebody’s roster.