We set the trends of modern living Services
Experience premium healthcare concierge designed for your comfort and peace of mind
8 Years
of successfull work
180+
partner clinics and hospitals
5000+
beneficial medical solutions
Request One-Time Service
Service Inclusions
Our one-time medical concierge service includes access to premium healthcare services and expert coordination for your complete peace of mind.
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Access to the best doctors and medical centers in the UAE and the world
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Telemedical consultations of medical specialists
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Organization of treatment and diagnostics of any complexity
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Solving any organizational issues during inpatient treatment
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Selection of leading doctors (3 experts to choose from)
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Organization of a doctor/nurse house call
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Emergency Organization
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Second Opinion services with leading experts globally
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Genetic testing and sampling at home
How It Works
Submit your case
Share medical history and current needs
Personalized plan
Receive tailored recommendations within 24-48 hours
Seamless execution
We coordinate every detail while you focus on recovery
Ongoing support
Available throughout your treatment and beyond
Outpatient Case Management
For arranging consultations, diagnostics, and treatments that don’t require hospital admission
What's included:
- Specialist matching - Selection of the right physician for your specific condition (within insurance coverage where applicable)
- Priority appointment scheduling - Fast-track booking at leading clinics and hospitals
- Medical records coordination - Preparation and translation of all necessary documentation
- Second opinion arrangement - Access to additional expert review if needed
- Pre-consultation briefing - Clear explanation of what to expect and questions to ask
- Results interpretation - Physician-led analysis of test results and next steps
- Follow-up coordination - Scheduling of subsequent appointments and ongoing care
- Prescription management - Assistance with medication delivery
Typical outpatient cases:
Specialist consultations, check-up, diagnostic imaging (MRI, CT, PET scans), endoscopies, minor procedures, chemotherapy sessions, eye examinations, dental treatments, aesthetic procedures, medical home services
Inpatient Case Management
For surgeries, treatments, and conditions requiring hospital admission
What's included:
- Surgeon and hospital selection - Matching you with the most qualified team and appropriate facility
- Pre-admission coordination - All necessary tests, clearances, and paperwork arranged
- Admission scheduling - Coordinated timing for surgery, bed reservation, and pre-operative preparation
- Hospital liaison - Direct communication channel with medical and administrative teams
- Room arrangements - Private and VIP room booking with specific requests accommodated
- Surgical coordination - Confirmation of surgical team, anesthesia preferences, and procedure details
- Real-time updates - Regular communication with family during hospitalization
- Post-operative care planning - Discharge arrangements, home care, rehabilitation, and follow-up
- Medication coordination - Prescription fulfillment and delivery
- Medical equipment rental - Arrangement of wheelchairs, oxygen, home nursing if needed
- Insurance management - Pre-authorization, hospital billing coordination, claims support
- Second opinion facilitation - Expert review of surgical approach or treatment plan before procedure
Additional support for international patients:
- Medical visa assistance
- Airport transfers and ground transportation arrangement
- Tickets and accommodation arrangements for patient and companions
- Language interpretation during hospital stay
- Cultural and dietary preferences coordination
Typical outpatient cases:
Elective surgeries (orthopedic, cardiac, oncological, bariatric), complex procedures requiring multi-day stays, cancer treatments, deliveries, major diagnostic procedures
Compare Membership Levels
A transparent overview of our healthcare concierge memberships
| Features | Essential | Select Most Popular | Legacy |
|---|---|---|---|
| Designed for | Individual clients | Families with children or elderly parents | Complex or long-term medical needs |
| Health Strategy | Annual health plan with defined priorities | Advanced, personalised health strategy | Long-term medical strategy (5+ years) |
| Access to Expert Physicians | Priority access | VIP access | Ultra-priority, global access |
| Doctor Appointment Guarantee | Within 72 hours | Within 48 hours | Within 24–36 hours |
| Telemedicine | |||
| Medical Concierge | White-glove | ||
| Medical Records Management | incl. travel medical dossier | ||
| Patient Guardianship (advocacy & protection of patient interests) | |||
| Medical Will Set-Up Assistance | — | ||
| Longevity Consultation | — | Extended | |
| Annual Check-Up & Cancer Screening | Basic | Extended | Functional + Longevity |
| Dental Check-Up & Professional Hygiene | 1 per year | 2 per year | 4 per year |
| Pharmacogenetic Testing | — | ||
| International Second Opinion | 1 / year | 2 / year | Unlimited |
| 24/7 Emergency Navigation | — | — | |
| Pediatric Medical Support | — | ||
| Home Medical Infrastructure | — | (upon request) | |
| Access to Events & Retreats | — | Priority | Exclusive |
| Executive Medical Advisory Board Access | — | — | Full access |
| Personal Health Advocate Availability | Business hours | Extended hours | Unlimited, 24/7 |
Would you like to learn more?
Metropolis Tower Office 811 Business Bay, Dubai, UAE
info@delegata.care
(971) 54 376 6772